How much does ohelloo Work cost for cafés, trucks and caterers?
Nothing to start: the free plan is for you and one helper, with 5% + 25¢ on each payment made online. Get booked is $79 a month for your whole team, month to month, with no setup fee and your first 14 days free. Get regulars ($299) is the same app with us doing more of the work.
Is there a contract or hardware to buy?
No. It’s month to month on the phones and computers you already have, and your first 14 days are free.
Do you take a commission on orders?
No. You pay one monthly price and the card fee on each payment, and nothing is added to what your customers pay.
How does catering work?
Customers fill in your request page with the date, how many people, a budget, pickup or delivery, and pictures if they like. It waits in Work as a quote with your usual deposit. Once they approve it, one tap makes it an order on its day.
Will the AI take orders on the phone?
It answers the calls you miss, in English or Spanish if you like, and takes down what the caller wants for your team to confirm. 100 calls a month are included.
What are the card fees?
Tap to Pay on the iPhone app is 2.7% + 15 cents, all Stripe’s, and ohelloo takes nothing. A card paid online is 2.9% + 30 cents (also all Stripe’s), and a bank payment 1%.
Is there a till for the counter?
Yes. The Sell tab rings up a sale in a few taps on any phone, tablet or computer: options like oat milk, for here or to go, tips, and cash with the change worked out. Scan barcodes or sell by weight for a deli case, and close the day with a drawer count and what you made.
Can customers order ahead online?
Yes, on your free order page, worded for food: your menu, pickup times and payment upfront. Make it at ohelloo.com/kitchen and connect it in Settings → Orders, and every paid order shows up in Work on its pickup day, already paid, on your prep list. Add discount codes, tips or pay at pickup, and show your reviews on the page. On a paid plan (Get booked, $79 a month), Work asks for a Google review a couple of days after pickup, by text or email.
Does it work in the truck with no signal?
Cash sales keep working on the phone app with no signal and send when it’s back. Paying by card or by a code needs a signal.
Are gift cards and loyalty extra?
No, they’re in the one price. Sell gift cards at the till and take them as payment, and run loyalty by phone number: a stamp a visit or a point a dollar, with a text when a reward is ready. Toast’s plan with loyalty and catering is $578 a month.
What’s in the price?
Everything in the app for your whole team: orders, customers, quotes and invoices, card and bank payments, Tap to Pay, a till for the counter with gift cards and loyalty, the texting inbox, review requests, timesheets and an AI receptionist for the calls you miss (100 a month). No add-ons.
