How much does ohelloo Work cost for salons?
Nothing to start. On the free plan there’s no monthly price: your clients pay 5% + 25¢ when they pay online (a deposit or the whole visit), as an “online booking fee”, and there’s nothing on cash or Tap to Pay. Or Get booked, $79 a month for your whole team, with no ohelloo fee at all, month to month and your first 14 days free. Get regulars ($299) is the same app with us doing more of the work.
Do you take a cut of new clients?
No, never. A client who finds you on Google, your website or your booking page is yours, and so is every visit after. The free plan’s 5% + 25 cents is the same on every online payment, from new clients and regulars alike, and on a paid plan there’s none.
Do my clients pay a fee?
Only on the free plan, and only when they pay online: 5% + 25 cents on the deposit or the visit, never on tips or tax, shown as an “online booking fee” before they pay. You can pay it for them instead in Settings. Cash and Tap to Pay have no ohelloo fee. On a paid plan (Get booked, $79 a month for the whole team) nothing is added to what your clients pay.
Can clients book from Google?
Yes. Your own booking page shows your services, stylists and open times, and the Book button on your Google listing opens it.
Can I charge for no-shows?
Yes. A deposit to hold the appointment is on every plan, the free one too. On a paid plan (Get booked, $79 a month) you can also charge a no-show or late-cancel fee to the card they saved. You set the amounts and the hours in Settings.
Does it work for booth renters and commission?
Yes. Each person can be on commission or pay chair rent, and payroll shows their sales, commission, tips and rent.
Can you move my clients over from Booksy, Vagaro or GlossGenius?
Yes. Work reads the client list your old app gives you as a spreadsheet (CSV or Excel), skips anyone already there, and we do it for you. Keep your old app until you’re ready.
Can my clients get texts in Spanish or Vietnamese?
Yes. Each client’s texts go out in English, Spanish or Vietnamese, and the AI receptionist can answer in English or Spanish.
Which plan costs less for me?
For most salons, the free plan: your clients pay the fee, so it costs you nothing a month. Pick Get booked ($79 a month for the whole team) when you want no-show fees, rebook texts and the AI receptionist, more than you and one helper on the app, or no fee for your clients. If you pay the fee yourself instead, $79 costs less past about 24 visits a month of $60 paid online (the fee is $3.25 on each), or about 105 deposits of $10. Cash and Tap to Pay never count. Switch from your ohelloo page whenever you like.
What’s in the price?
Everything in the app for your whole team: calendar, clients, quotes and invoices, card and bank payments, Tap to Pay, a till for the counter with gift cards and loyalty, the texting inbox, review requests, timesheets and an AI receptionist for the calls you miss (100 a month). No add-ons. The free plan has all of it except no-show fees, rebook texts and the AI receptionist.
