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WorkComing from Mindbody

Leaving Mindbody? Bring your clients with you.

Your clients, their memberships with each one’s price and next bill date, class packs with what’s left, visit history and gift cards come over in a few minutes. Month to month, no contract. Start free: your clients pay 5% + 25¢ only when they pay online.

Start freeHow to download your files
Comes over:MembersActive membershipsClass packs and creditsVisit historyGift cardsPrice listSigned waivers
ohelloo Work: everyone on file, with what they owe and who is a member
Bring your data over: what will be added, and who is already here

Where things are

Mindbody’s screens, and where they are in ohelloo Work

Work runs your class schedule, waitlist, memberships and class packs without the setup. Here is where each part of Mindbody is.

In Mindbody: Class scheduleClassesOn the Calendar, with spots and a waitlist
In Mindbody: AppointmentsSessionsOn the Calendar, each trainer in a column
In Mindbody: Client infoClientsMore → Clients on the phone
In Mindbody: Services & Products → PricingMemberships and class packsSettings → Memberships
In Mindbody: Point of SaleTake paymentOn the class or session
In Mindbody: Insights → ReportsNumbersMore → Numbers
In Mindbody: StaffTeamSettings → Team, with each trainer’s pay
In Mindbody: Consumer mode / branded webYour class schedule pageClients book a spot from their phone

Works the same

What you use in Mindbody works the same way here

  • Classes with a set number of spots
  • A waitlist
  • Memberships and class packs
  • Check-in that uses a visit
  • Late-cancel and no-show fees
  • Waivers signed online

New in ohelloo Work

Included, not add-ons

In ohelloo Work, with no add-on menu.

No cut on new clientsA client who finds you on Google, your website or your booking page is yours. No marketplace fee, ever.
Deposits and no-show feesA deposit holds the spot, and a no-show or late cancel can be charged to the card they saved. Deposits on every plan, no-show fees on a paid plan.
A reminder they answerThe evening before, they get a text and reply C to confirm or R for a new time.
AI receptionistAnswers the calls you miss while your hands are busy, in English or Spanish, and books them in: an appointment with the right stylist or groomer, or a spot in class. If it isn’t sure, it takes a message. On a paid plan.
Your class schedule pageClients book a spot from their phone with their name and mobile, with no account or app to download.
Instructor payPay each instructor per class, per head or by commission, with tips and sub requests, from their timesheets.
Texts in their languageEach client’s texts go out in English, Spanish or Vietnamese.
Timesheets to payrollClock in, approve the hours, download the file your payroll company takes.

Bring everything over

How to download your files from Mindbody

Download these from Mindbody, then pick them all at once in ohelloo Work. Steps from Mindbody’s own help pages, checked October 18, 2026.

  1. MembersInsights → Reports → Clients → Mailing Lists → All clients → Generate → Export to Excel. You need the permission to export reports.
  2. Active membershipsInsights → Reports → Clients → Membership (the new Members report) → Member Status: Active → Detail view → Export to Excel. It has each member’s next autopay date and amount.
  3. Class packs and creditsInsights → Reports → Clients → Visits Remaining → All Locations → View: Detail → untick “Show consolidated records” → Go → Export to Excel.
  4. Visit historyInsights → Reports → Staff → Attendance with Revenue → View: All → your whole history → Export to Excel. It marks late cancels and no-shows.
  5. Gift cardsInsights → Reports → Sales → Gift Cards → Assigned and Unassigned → All Dates → Export to Excel.
  6. Price listNo download for pricing options: send us a screenshot of Services & Products → Pricing. Mindbody’s paid full export has them too.
  7. Signed waiversNo download: who signed and when is in Mindbody’s paid full export (ask for it by name). The signed documents themselves aren’t in it.
  8. Then, in ohelloo WorkOpen Clients and tap Bring your data over. Pick all your files at once: each one is linked to the right person, anyone already there is skipped, and you see what will be added before anything is.

Good to know

  • Mindbody’s Excel files are web pages inside (its own help says so). Pick them in Work as they are: Work reads them.
  • Leaving for good? Mindbody sells a full data export, saved cards included, to the owner when cancelling. Ask the day you give notice: Mindbody says it can’t be had more than 25 days after you cancel.
  • Leaving a yearly contract? Tell us when yours renews, and we’ll remind you before the notice date and write your notice letter.
  • Excel files are read on the website, on a computer. On the phone, pick CSV files.
  • Menus move now and then. If you can’t find one, ask Mindbody’s support for a full export of your data: it’s yours. Keep Mindbody until everything is here.
Rather not do it yourself?We move it for you. Send us your files, or let us look over your shoulder on a call, and we bring everything over, then check it with you.

Mindbody’s help pages

Checked October 18, 2026.

The price

Free to start. The whole team from $79 a month.

The same three plans for every business. Every paid plan has the whole app for your whole team, with no charge per person, month to month and the first 14 days free.

Get found

Sell and get paid, with your own ohelloo page and the app.

$0/mo

Start free

Set it up yourself in minutes

Top features for studios

  • Everything to sell and get paid
  • Your own class signup pageA page on ohelloo.com, made for you, where customers book or order and pay. Share the link anywhere.
  • Customer texts coming soonOn the free plan, texts like “we’re on the way” and appointment reminders come from ohelloo’s number once the phone companies approve it for every kind of business. Bakers’ order texts go today. Paid plans text from your own number now.
  • A free monthly Google checkupEach month we check how your Google profile and website look and tell you what to fix.
  • Class schedule with waitlistsMembers book classes, join a waitlist when it’s full, and manage everything from their phone.
  • Sell memberships and packsSell monthly memberships or class packs that charge the card automatically.
  • Self check-in and waiversMembers scan a code at the front desk to check in, and sign waivers online before their first class.
  • For you and one helperThe free plan covers you plus one more person on the app.

5% + 25¢ per online sale. Your customer can cover it. Payment fees

See all features
Most popular

Get booked

The whole app for your whole team, and found on Google.

$79/mo

Try free for 14 days

We set it all up and move your data over

Top features for studios

  • Everything in Get found
  • Your own website, yourname.comA one-page website at your own web address, with your hours, services, a call button and a Book or Order button.
  • AI answers up to 100 missed callsWhen you can’t pick up, an AI voice answers and puts urgent calls through to you. It books the visit for trades, the class for gyms, and the appointment for salons and groomers, with a text to confirm (once your services have their lengths and your team their hours). For bakeries, food and shops it takes the order for your team to confirm.
  • Your Google profile set up for youThe box that shows when people search for you on Google or Maps: hours, photos, reviews and phone number. We claim it and fill it in.
  • Charge for late cancelsCharge the card on file when someone doesn’t show up or cancels too late.
  • Pay instructors per classPay instructors per class or per person, and ask others to cover a class.
  • See who’s stopped comingSee which members haven’t been in lately, and text them with one tap.
  • ClassPass and Wellhub, cappedHold a few spots on each class for ClassPass and Wellhub. For now their class bookings are added to your roster, with a cap; the automatic link is in progress.

No ohelloo fee on card payments. Payment fees

See all features

Get regulars

We build booking into your site, answer every call and bring customers back.

$299/mo

Try free for 14 days

We set it all up and move your data over

Top features for studios

  • Everything in Get booked
  • Full website with class pagesA website with several pages at your own address, where customers book or order right on the site.
  • AI answers every call you missAI answers every call you can’t pick up, any time of day or night, using your plan’s AI credits.
  • Your Google profile kept freshEach month we add new photos and two short updates (a special, a tip, what’s new) to your Google profile. You approve each one.
  • We bring back members who leftWe write and send personal messages to customers who haven’t been back in a while.
  • We follow up with new membersTexts that follow up on quotes, remind customers about visits, or nudge regulars to order again. We set them up for you.
  • We ask for and answer reviewsWe write a reply to every review, good or bad, and post it once you approve.
  • 1 add-on includedPick from add-ons like more town pages, delivery apps or social posts, included in your plan.

No ohelloo fee on card payments. Payment fees

See all features

Each extra location is half the plan: $39 or $149 a month. 5 or more, talk to Omar. Compare every feature.

Card fees: 2.9% + 30¢ for a card (all Stripe’s; ohelloo takes nothing), 2.7% + 15¢ for Tap to Pay (all Stripe’s), 1% for a bank payment. Refund a client and every fee comes back.

ohelloo Work for your kind of business

ohelloo Work for fitness studios and trainersClasses, waitlists and packs, one app.Coming from MindbodyWhere things are, and how to download each file.

Studio software, compared: Mindbody pricing, Mindbody alternatives, Momence pricing, Arketa pricing, Zen Planner pricing, Glofox pricing, Mariana Tek pricing, Vagaro for studios, yoga studio software, pilates studio software, gym management software, martial arts software.

Ready when you are.

Start free and see your setup in minutes, or book a 30-minute call with our team.

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