Guide · last checked
Mindbody pricing in 2026: what a studio really pays
Mindbody cut its advertised starting price from $99 to $79 in July 2026. The number on the page is where a bill starts, so here is everything else that goes on it, with a link for every figure.
Every Mindbody plan and what it includes
US prices for one location, from Mindbody’s pricing page on October 20, 2026. Users are unlimited on every plan.
| Plan | Price | What it adds |
|---|---|---|
| Starter | From $79 a month | Booking, scheduling, payments, booking widgets for your website, a basic website, a listing in the Mindbody app and basic reports |
| Accelerate | Not published (“Let’s talk”) | Texted confirmations and reminders, pick-a-spot, rooms, promo codes and more reports. The AI Concierge and branded app are add-ons |
| Ultimate | Not published | Automated email and text marketing, the AI Concierge (a front desk that follows up missed calls by text and chat), a sales pipeline and deeper reports. The branded app is still an add-on |
| Enterprise | Custom | Several locations and franchises |
The fees on top of the plan
These are on Mindbody’s own pages, except where a line says an owner reported it.
| Fee | What Mindbody charges |
|---|---|
| Card payments | A percentage Mindbody doesn’t publish, plus a fixed 10¢ to 30¢ a payment. Your last processing statement shows your real rate |
| A new client from the Mindbody app | 20% of their first purchase, up to $30. Nothing for clients who already came to you or book from your own link |
| Branded app | An add-on on Accelerate and Ultimate, with no published price. Not on Starter |
| Livestream classes | From $49 a month |
| On-demand video | From $99 a month |
| Getting your data out | Reports you download yourself are free. The bulk data export is “for an added fee”, up to 30 days after you cancel. Owners put it near $500 (not confirmed by Mindbody) |
What owners report paying
Public posts by studio owners, in our own words. Each one is a single owner, not an average. Click through to read what they wrote.
| Who | What they said | Where |
|---|---|---|
| A studio owner | Pays $249 a month | Trustpilot, October 15, 2026 |
| A studio owner | Over $300 a month once the branded app is added | Trustpilot, October 20, 2026 |
| A gym owner | A $255 subscription, close to $600 a month once card fees are in | r/gymowner, June 25, 2026 |
| A studio owner | Paying twice as much 4 years after starting | r/gymowner, July 2026 |
A year on Mindbody, worked out
One location, before card fees and add-ons.
| Each month | A year | |
|---|---|---|
| Mindbody Starter, the advertised price | $79 | $948 |
| Mindbody, the $249 an owner reported | $249 | $2,988 |
| ohelloo Work, whole team, in Get booked (with a website and Google) | $79 | $948 |
| ohelloo Work free plan (your client pays 5% + 25¢ when they pay online) | $0 | $0 |
Mindbody contracts and cancelling
From Mindbody’s own blog post on contracts (March 12, 2026).
- Terms run for a set length, for example 12, 24 or 36 months.
- They renew by themselves at the end of the term.
- To leave, give at least 30 days’ notice before the term ends. Miss it and you are in for another term: owners on Trustpilot in September and October 2026 say exactly that happened to them.
- Write down your renewal date now, and put a reminder 60 days before it.
What moving off Mindbody costs
The class schedule is the easy part. Saved cards are the hard part.
- Your client list and visits left on packs download free from Mindbody’s reports. Here’s how, step by step.
- Saved cards sit with Mindbody’s payment company, not in the app. Getting them out takes a formal request with the new payment company’s encryption key and a photo ID, usually only once you’re cancelling, and Stripe then typically takes up to 10 business days to bring them in.
- Members who have to type their card in again are where studios lose people. Run both apps side by side for one billing cycle.
- ClassPass needs software it connects to, and takes 90 days’ notice to leave ClassPass itself.
Mindbody and ohelloo Work
| Mindbody | ohelloo Work | |
|---|---|---|
| Monthly price | Starter from $79 per location; the rest by quote | $0 to start, or Get booked at $79 a month for the whole team |
| Card fees | Not published: a percentage plus 10¢ to 30¢ | Stripe’s own rate: 2.9% + 30¢ for a card, 1% for a bank payment, and Tap to Pay on your phone at 2.7% + 15¢ with no card reader to buy. ohelloo adds nothing on Get booked |
| Cut of new clients | 20% of a new client’s first purchase from its app, up to $30 | None. A client who finds you on Google or your website is yours |
| Contract | 12, 24 or 36 months, renews by itself, 30 days’ notice | None. Month to month, cancel any month |
| Answering the phone | AI Concierge on Ultimate: follows up missed calls by text and chat | An AI receptionist answers the calls you miss and takes down what they want (100 calls a month on Get booked, $79 a month). It books them into a class too |
| Texted reminders | From Accelerate | Included, for classes and sessions |
| Moving in | Free onboarding; data moving “fees may apply” | Done for you, $0. We bring your clients over from your old app’s spreadsheet and put in the visits left on each pack and membership, and saved cards, copied where your old app’s payment company allows it, with a re-enter link for the rest |
US prices before tax, from the sources at the bottom, last checked October 20, 2026. Prices change, so check before you buy.
Which should you pick?
Stay on Mindbody if
- Many of your new clients come from the Mindbody app or ClassPass
- You need livestream or a branded app in the app stores, and the bill works for you
Move to ohelloo Work if
- You want one flat price, month to month, with no cut of new clients
- You want the phone answered and clients texted without a top-tier plan
- You want someone to do the move for you, timed to your renewal date
Start ohelloo Work free, or talk it through with Omar first. We move your studio over for you, and can time it to your old app’s renewal date.
Start freeBook a callQuestions
How much does Mindbody cost a month?
Starter starts at $79 a month for each location (Mindbody’s pricing page, October 20, 2026). Accelerate and Ultimate are priced on a sales call. Owners report paying $249 to over $300 a month, before card fees.
Does Mindbody take a cut of new clients?
Yes. When a new client finds you in the Mindbody app, Mindbody keeps 20% of their first purchase, up to $30. Later bookings, and clients who book from your own link, have no fee.
How long is a Mindbody contract?
Mindbody says its terms run for a set length, for example 12, 24 or 36 months, renew by themselves, and need at least 30 days’ notice before the term ends.
What are Mindbody’s card fees?
Mindbody doesn’t publish its percentage. It says you pay a processing rate plus a fixed 10¢ to 30¢ a payment. Your processing statement shows your real rate.
Does it cost money to leave Mindbody?
The reports you download yourself are free. Mindbody’s bulk data export is an added fee, and you can ask for it up to 30 days after cancelling. Moving saved cards needs a formal request.
Can you move my studio over?
Yes, and we do it for you at no charge. Download your client list from Mindbody, and we bring it in, put in each person’s visits left on their pack or membership, and set up your classes and prices with you on a call. Saved cards come over where your old app’s payment company allows it, and everyone else gets a link to add their card again. Keep your old app running until you’re ready.
Is there a contract with ohelloo Work?
No. The free plan has no monthly price at all, and Get booked, $79 a month for the whole team, is month to month with your first 14 days free. Cancel before a month ends and you don’t pay for the next one.
Do my clients pay a fee?
Only on the free plan, and only when they pay online: 5% + 25¢, shown as an online booking fee before they pay. You can pay it for them instead. On Get booked ($79 a month) nothing is added to what your clients pay, and a card costs Stripe’s own 2.9% + 30¢.
Sources
Last checked October 20, 2026. Owner reviews are single voices, said in our own words; click through to read them. Spot something out of date? Email omar@ohelloo.com and we’ll fix it.
- Mindbody pricing page, checked October 20, 2026
- Mindbody blog: new Mindbody pricing in the United States (updated October 2, 2026)
- PricingSaaS: Mindbody price change, week 29 of 2026 (July 13, 2026)
- Mindbody blog: contracts, cancelling and your data (March 12, 2026)
- Mindbody: the Mindbody app for businesses (the marketplace fee)
- Mindbody: virtual classes
- Mindbody: AI Concierge
- Mindbody reviews on Trustpilot, read October 20, 2026
- Owner thread on r/gymowner: "$255 subscription", close to $600 a month with card fees (June 25, 2026)
- Owner thread on r/gymowner after a Mindbody outage (July 25, 2026)
- Stripe docs: moving saved cards from another payment company
- Gymdesk on ClassPass’s terms, 90 days’ notice (written by a rival app, October 1, 2026)
- Stripe pricing, standard US rates
- Our own prices: the ohelloo plans and ohelloo Work
Ready when you are.
Start free and see your setup in minutes, or book a 30-minute call with our team.