ohelloo Work for studios · last checked
What software should a small Pilates studio use?
Reformer classes are small and full, so every late cancel costs you. Here is how the apps compare.
What ohelloo Work does for a studio today
Everything here works in Work now, for your whole team. Checked against the app on October 20, 2026.
- Pick-a-spot: clients choose their reformer, bike or mat when they book
- Classes with a set number of spots, an instructor and weekly repeats
- A waitlist that fills itself: when someone cancels by text or from their link, the first person waiting gets the spot and a text
- Your class schedule online: clients book a spot from their phone with their name and mobile, no account or app
- Clients pay as they book, bring a friend and check themselves in from their phone
- Memberships and class packs: checking someone in takes a visit, so there’s nothing to ring up
- Memberships that charge the saved card each month, try again when a card fails, warn before a card runs out, and pause
- An intro offer, one per new person, claimed when they book
- One-on-one sessions and trainer session packs, with deposits and a reminder text they answer
- Late-cancel and no-show fees on classes as well as sessions, on a paid plan
- Class reminders the evening before (reply C to confirm), and a text to everyone booked when a class is cancelled
- Waivers signed online before the first class, by a parent or guardian for under-18s
- Instructor pay per class or per head, sub requests, and payroll with commission and tips
- Several locations in one account
- ClassPass and Wellhub, capped: you choose how many spots each class gives them, and their bookings are added to your roster (the automatic link is in progress)
- Studio reports: attendance, who’s slipping away, and a win-back text
- An AI receptionist answers the calls you miss and takes down what they want (100 calls a month on Get booked, $79 a month). It books them into a class too
- A texting inbox, so you text clients back and forth from your ohelloo number
- Tap to Pay: take a card on your phone at the front desk, with no card reader to buy
- Your website and Google listing too: Get booked ($79 a month) adds a simple website, your Google listing set up and a text back to every missed call; Get regulars ($299) builds a full website with booking in it and keeps your Google listing fresh
Pilates studio apps, side by side
US prices from each company’s own pages, checked October 14 and 20, 2026.
Price, card fees and contract
| App | Price (their own pages) | Card fees | Contract | Watch out for |
|---|---|---|---|---|
| Mindbody | Starter from $79 a month per location; Accelerate and Ultimate by quote | Not published: a percentage plus 10¢ to 30¢ a payment | 12, 24 or 36 months, renews by itself, 30 days’ notice | Keeps 20% of a new client’s first purchase from its app (up to $30) |
| Arketa | Individual $49 a month, paid yearly; studio plans by quote | Stripe’s 2.9% + 30¢, plus 3% to Arketa on the Individual plan | No long-term commitment | Owner app rated 2.9 on iPhone (43 ratings); Trustpilot 2.8 from 6 |
| Momence | Not published: a quote after a call | 3.9% + 30¢ online, by our maths from its own example (a $60 sale nets $57.36) | Set in your contract; cancel after the date it names | Support complaints on Trustpilot (August and September 2026) |
| Mariana Tek | Not published: a quote after a demo. First 3 months free when you switch | Stripe’s standard rate, nothing on top (its FAQ) | Renews for 12 months unless you cancel 60 days before; leaving early costs the months left | Hidden price; owners report 3-year terms and a setup fee near $3,000 |
| Walla | Core $299 or Pro $599 a month, for each location. Branded app $149 a month + $500, texting $100, Google profile $149, website $199 | 2.7% + 5¢ in person (its own comparison page); online not published | Monthly; some add-ons have a 3-month minimum | Expensive for one small studio once the add-ons are in |
| OfferingTree | $120, $180 or $250 a month ($100, $150 or $225 paid yearly); solo from $26 | 3.4% + 30¢ online, 3.2% + 5¢ in person | Cancel any time, 14-day trial | Branded app $100 to $120 a month and texting $25 to $30 more; automatic late-cancel fees only from the $180 plan |
| ohelloo Work | $0 to start, or Get booked at $79 a month for the whole team | Stripe’s own rate: 2.9% + 30¢ for a card, 1% for a bank payment, and Tap to Pay on your phone at 2.7% + 15¢ with no card reader to buy. ohelloo adds nothing on Get booked | None. Month to month, cancel any month | No app in the app stores: members add your class page to their home screen instead |
Moving in, who owns it, and what it’s good for
| App | Setup and moving in | Owned by | Good for |
|---|---|---|---|
| Mindbody | Free onboarding; a bulk data export when you leave costs extra | Playlist (merged with EGYM in 2026) | The Mindbody app marketplace and ClassPass bring new faces |
| Arketa | Done for you; most studios live within 4 weeks | Independent | A branded app in your own name, instructor pay, AI chat |
| Momence | An onboarding specialist for eligible studios, typically 2 to 4 weeks | Xplor (majority owner Advent International), with Mariana Tek | Yoga, Pilates and dance; a waitlist that fills itself; per-head pay; video |
| Mariana Tek | 5 to 8 weeks, with weekly calls | Xplor (majority owner Advent International), with Momence | Busy boutique chains that want a polished branded app |
| Walla | Free and self-guided, or $429 for a full move | Independent | An easy front desk, instructor pay, automatic no-show fees |
| OfferingTree | Free move, 1 day to 4 weeks | Independent (“not owned by private equity”) | Independent yoga and Pilates studios; a website is included |
| ohelloo Work | Done for you, $0. We bring your clients over from your old app’s spreadsheet and put in the visits left on each pack and membership, and saved cards, copied where your old app’s payment company allows it, with a re-enter link for the rest | ohelloo LLC, a small independent company. You talk to Omar, who runs it | Small studios and trainers who want one flat price with the phone, texts and website in it |
Mindbody, Arketa and ohelloo Work
| Mindbody | Arketa | ohelloo Work | |
|---|---|---|---|
| Price for a small studio | Starter from $79; pick-a-spot from Accelerate, by quote | $49 for one person; studios by quote | $0 to start, or Get booked at $79 a month for the whole team |
| Pick your reformer | Accelerate and up | Yes | Yes, included |
| Late-cancel fees on classes | Charged by itself, as a fee or a used visit | A cancellation policy is part of its setup | Yes, on a paid plan |
| Answering the phone | AI Concierge on Ultimate | AI chat, not calls | An AI receptionist answers the calls you miss and takes down what they want (100 calls a month on Get booked, $79 a month). It books them into a class too |
| Contract | 12 to 36 months | No long-term commitment | None. Month to month, cancel any month |
US prices before tax, from the sources at the bottom, last checked October 20, 2026. Prices change, so check before you buy.
Which should you pick?
Mindbody or Arketa, if
- You want a branded app as well as pick-a-spot
- You’re happy to price it on a call
ohelloo Work, if
- You want one flat price and no contract
- You want the phone answered and clients texted
- You want pick-a-spot without a top plan
Start ohelloo Work free, or talk it through with Omar first. We move your studio over for you, and can time it to your old app’s renewal date.
Start freeBook a callQuestions
Can clients pick their reformer in ohelloo Work?
Yes. Set up your room once, and clients choose their reformer, bike or mat when they book.
Can I charge for late cancels?
Yes, on a paid plan: set your window and fee, and it applies to classes and one-on-one sessions.
How much does Pilates studio software cost?
Mindbody starts at $79 a month per location; Arketa and Momence price on a call; OfferingTree is $120 to $250 a month. ohelloo Work is free to start, or Get booked at $79 a month for the whole team, with a website and your Google listing.
Can you move my studio over?
Yes, and we do it for you at no charge. Download your client list from your old app, and we bring it in, put in each person’s visits left on their pack or membership, and set up your classes and prices with you on a call. Saved cards come over where your old app’s payment company allows it, and everyone else gets a link to add their card again. Keep your old app running until you’re ready.
Do my clients pay a fee?
Only on the free plan, and only when they pay online: 5% + 25¢, shown as an online booking fee before they pay. You can pay it for them instead. On Get booked ($79 a month) nothing is added to what your clients pay, and a card costs Stripe’s own 2.9% + 30¢.
Is there a contract with ohelloo Work?
No. The free plan has no monthly price at all, and Get booked, $79 a month for the whole team, is month to month with your first 14 days free. Cancel before a month ends and you don’t pay for the next one.
Sources
Last checked October 20, 2026. Owner reviews are single voices, said in our own words; click through to read them. Spot something out of date? Email omar@ohelloo.com and we’ll fix it.
- Mindbody pricing page, checked October 20, 2026
- Mindbody blog: contracts, cancelling and your data (March 12, 2026)
- Mindbody: the Mindbody app for businesses (the marketplace fee)
- Arketa pricing page, checked October 20, 2026
- Arketa home page (moving studios over)
- Arketa reviews on Trustpilot, read October 20, 2026
- Momence pricing page, checked October 20, 2026
- Momence help: Selling stuff and taking payments FAQs (the $60 example)
- Athletech News: Xplor rebrands after its merger (March 30, 2026)
- Momence reviews on Trustpilot, read October 20, 2026
- Mariana Tek pricing page and FAQ, checked October 20, 2026
- Xplor US software terms (renewal §2.2, price rises §2.3, leaving early §13.4)
- A studio owner on r/FitnessStudioOwner after a Mariana Tek demo (October 3, 2026)
- Walla pricing page, checked October 20, 2026
- Walla vs Mindbody (Walla’s in-person card rate)
- OfferingTree pricing page, checked October 20, 2026
- Our own prices: the ohelloo plans and ohelloo Work
Ready when you are.
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