How much does ohelloo Work cost for groomers?
Nothing to start. On the free plan there’s no monthly price: pet parents pay 5% + 25¢ when they pay online (a deposit or the whole groom), as an “online booking fee”, and there’s nothing on cash or Tap to Pay. Or Get booked, $79 a month for your whole team, with no ohelloo fee at all, month to month and your first 14 days free. Get regulars ($299) is the same app with us doing more of the work.
Do you charge per van or per groomer?
No. Get booked, $79 a month, covers your whole team, every groomer and every van, with no charge per person. The free plan is for you and one helper.
Do pet parents pay a fee?
Only on the free plan, and only when they pay online: 5% + 25 cents on the deposit or the groom, never on tips or tax, shown as an “online booking fee” before they pay. You can pay it for them instead in Settings. Cash and Tap to Pay have no ohelloo fee. On a paid plan (Get booked, $79 a month for the whole team) nothing is added to what pet parents pay.
Does it track vaccines?
Yes. Each pet keeps its vaccines with the date each runs out, and booking a pet whose vaccine will have run out by the day is stopped unless you book it anyway.
Does it work for mobile groomers?
Yes. Switch on “You go to customers” and you get the day on a map, drive times, the best order, and On my way texts with an arrival time.
Can pet parents book online?
Yes, on your own booking page or from the Book button on your Google listing, with a reminder the evening before they answer with C or R. The page asks about the pet first: its name, breed, size and the date its vaccines run out. The pet lands on their card in Work, and if a vaccine runs out before the visit, you’re told before they arrive.
Can you move my clients and pets over from MoeGo or Gingr?
Yes. Work reads the client list your old app gives you as a spreadsheet (CSV or Excel), skips anyone already there, and we do it for you.
Can I sell a grooming club or packages?
Yes. A monthly club with so many grooms a month, or a pack of grooms paid once. A club groom covers the service at checkout; only add-ons are paid.
Which plan costs less for me?
For most groomers, the free plan: pet parents pay the fee, so it costs you nothing a month. Pick Get booked ($79 a month for every groomer and van) when you want no-show fees, rebook texts and the AI receptionist, more than you and one helper on the app, or no fee for pet parents. If you pay the fee yourself instead, $79 costs less past about 20 grooms a month of $75 paid online (the fee is $4 on each). Cash and Tap to Pay never count. Switch from your ohelloo page whenever you like.
What’s in the price?
Everything in the app for your whole team: calendar, pet parents, quotes and invoices, card and bank payments, Tap to Pay, a till for the counter with gift cards and loyalty, the texting inbox, review requests, timesheets and an AI receptionist for the calls you miss (100 a month). No add-ons. The free plan has all of it except no-show fees, rebook texts and the AI receptionist.
