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WorkComing from Square

Leaving Square? Bring your customers with you.

Your customers and your item library come over in a few minutes. Appointments, gift cards and anything Square won’t download, we put in for you.

Comes over:CustomersItem libraryWe put in:Service libraryGift cards
ohelloo Work: everyone on file, with what they owe and who is a member
Bring your data over: what will be added, and who is already here

Where things are

Square’s screens, and where they are in ohelloo Work

Square Appointments and Square Point of Sale both map onto Work: your calendar or your orders, the till, your customers and your items, in one app for the whole team. The till is the Sell tab, on for bakeries, food and shops (a salon switches it on in Settings to sell products).

In Square: Customer directoryCustomersMore → Customers on the phone (Clients for a salon)
In Square: Appointments calendarCalendarIts own tab, each person in a column
In Square: Orders & paymentsOrdersIts own tab for bakeries, food and shops, with pickup days
In Square: Item libraryPrice listSettings → Price list (Services, Menu or Products, by your kind)
In Square: Service libraryServicesSettings → Services, with each one’s length and price
In Square: ReportsNumbersMore → Numbers
In Square: TeamTeamSettings → Team, with each person’s pay
In Square: Online booking siteBooking pageSettings → Online booking and payments
In Square: Point of SaleSellIts own tab: your items are the buttons, on a phone, tablet or computer
In Square: Cash drawerDrawerOn the Sell tab: the cash you start with, and cash put in or taken out
In Square: End of day reportClose the dayOn the Sell tab: count the drawer, then what the day made. Past days has any earlier day
In Square: InventoryStockOn the Sell tab, for items set to “Count how many we have” in the price list
In Square: RefundsRefundOn a sale: Sell tab → Sales, or Past days
In Square: Gift cardsGift cardsOn the Sell tab. We put your balances in for you
In Square: LoyaltyLoyaltySettings → Selling at the counter → Loyalty, by phone number
In Square: DiscountsDealsSettings → Selling at the counter → Deals, or a discount on one sale

Works the same

What you use in Square works the same way here

  • Tap to Pay on an iPhone, no reader needed
  • A till with cash, change and a drawer count
  • Online booking with reminders
  • Customers saved from each sale
  • Invoices paid by card
  • Tips
  • Refunds, to the card or as store credit
  • Team members with their own sign-in

New in ohelloo Work

Included, not add-ons

Part of the one price for your whole team. No add-on menu.

No cut on new clientsA client who finds you on Google, your website or your booking page is yours. No marketplace fee, ever.
Deposits and no-show feesA deposit holds the spot, and a no-show or late cancel can be charged to the card they saved.
A reminder they answerThe evening before, they get a text and reply C to confirm or R for a new time.
AI receptionistAnswers the calls you miss while your hands are busy, in English or Spanish, and books them in: an appointment with the right stylist or groomer, or a spot in class. If it isn’t sure, it takes a message.
A till in the one priceThe Sell tab, on the phone, tablet or computer you have: Tap to Pay, a code they scan, or cash with the change worked out.
Gift cards and loyaltySell gift cards at the till and take them as payment. Loyalty runs on their phone number: a stamp a visit or points a dollar.
Close the dayCount the drawer, see if it’s over or short and what the day made, and get a text the next morning that sums it up.
No fee on your customersNothing is added to what your customers pay, and the money goes to your own account.

Bring everything over

How to download your files from Square

Download these from Square, then pick them all at once in ohelloo Work. Steps from Square’s own help pages, checked October 18, 2026.

  1. CustomersSquare Dashboard → Customers → Customer directory → Import / Export → Export customers → All customers → Export, then Download. It’s a CSV.
  2. Item libraryItems & services → Item library → Actions → Export Library → All items → Excel or CSV → Export. Each size or variation comes over as its own item.
  3. Service librarySquare has no download for the Service library. Send us a screenshot of Items & services → Service library. Send it to us and we put it in for you.
  4. Appointments and salesAppointments → Settings → History → Export (CSV). Sales: Orders & payments → Transactions → Export. Send us the appointments file and we put the upcoming ones on your Calendar.
  5. Gift cardsReports → Gift cards shows what’s still owed on each card. Send us a screenshot or the export. Send it to us and we put it in for you.
  6. Then, in ohelloo WorkOpen Customers and tap Bring your data over. Pick all your files at once: each one is linked to the right person, anyone already there is skipped, and you see what will be added before anything is.

Good to know

  • Saved cards can’t be downloaded. Only the owner can ask Square’s support to send them to a new card processor, and it can take up to 2 weeks.
  • Excel files are read on the website, on a computer. On the phone, pick CSV files.
  • Menus move now and then. If you can’t find one, ask Square’s support for a full export of your data: it’s yours. Keep Square until everything is here.
Rather not do it yourself?We move it for you. Send us your files, or let us look over your shoulder on a call, and we bring everything over, then check it with you.

The price

Free to start. The whole team from $79 a month.

The same three plans for every business. Every paid plan has the whole app for your whole team, with no charge per person, month to month and the first 14 days free.

Get found

Sell and get paid, with your own ohelloo page and the app.

$0/mo

Start free

Set it up yourself in minutes

Top features for salons

  • Everything to sell and get paid
  • Your own booking pageA page on ohelloo.com, made for you, where customers book or order and pay. Share the link anywhere.
  • Customer texts coming soonOn the free plan, texts like “we’re on the way” and appointment reminders come from ohelloo’s number once the phone companies approve it for every kind of business. Bakers’ order texts go today. Paid plans text from your own number now.
  • A free monthly Google checkupEach month we check how your Google profile and website look and tell you what to fix.
  • Deposits so clients show upAsk for a deposit when someone books, so they’re more likely to show up. Refunded automatically if you cancel.
  • Notes and color formulasKeep notes, history and preferences for every customer in one list.
  • Check out with tipsCheck clients out at the counter, with tips added to the card.
  • For you and one helperThe free plan covers you plus one more person on the app.

5% + 25¢ per online sale. Your customer can cover it. Payment fees

See all features
Most popular

Get booked

The whole app for your whole team, and found on Google.

$79/mo

Try free for 14 days

We set it all up and move your data over

Top features for salons

  • Everything in Get found
  • Your own website, yourname.comA one-page website at your own web address, with your hours, services, a call button and a Book or Order button.
  • AI answers up to 100 missed callsWhen you can’t pick up, an AI voice answers and puts urgent calls through to you. It books the visit for trades, the class for gyms, and the appointment for salons and groomers, with a text to confirm (once your services have their lengths and your team their hours). For bakeries, food and shops it takes the order for your team to confirm.
  • Your Google profile set up for youThe box that shows when people search for you on Google or Maps: hours, photos, reviews and phone number. We claim it and fill it in.
  • Charge for no-showsCharge the card on file when someone doesn’t show up or cancels too late.
  • “Time to book again” textsAutomatic texts that tell customers it’s time to come back, or that ordering is open.
  • Pay commission and booth rentWork out each stylist’s commission, booth rent and tips, ready for payroll.
  • Your whole team, one priceEveryone on your team uses the app. Paid plans never charge per person.

No ohelloo fee on card payments. Payment fees

See all features

Get regulars

We build booking into your site, answer every call and bring customers back.

$299/mo

Try free for 14 days

We set it all up and move your data over

Top features for salons

  • Everything in Get booked
  • Full website, a page per serviceA website with several pages at your own address, where customers book or order right on the site.
  • AI answers every call you missAI answers every call you can’t pick up, any time of day or night, using your plan’s AI credits.
  • Your Google profile kept freshEach month we add new photos and two short updates (a special, a tip, what’s new) to your Google profile. You approve each one.
  • We ask for and answer reviewsWe write a reply to every review, good or bad, and post it once you approve.
  • We bring back clients who leftWe write and send personal messages to customers who haven’t been back in a while.
  • We set up your reminder textsTexts that follow up on quotes, remind customers about visits, or nudge regulars to order again. We set them up for you.
  • 1 add-on includedPick from add-ons like more town pages, delivery apps or social posts, included in your plan.

No ohelloo fee on card payments. Payment fees

See all features

Each extra location is half the plan: $39 or $149 a month. 5 or more, talk to Omar. Compare every feature.

Card fees: 2.9% + 30¢ for a card paid online (all Stripe’s; ohelloo takes nothing) and 1% for a bank payment. Tap to Pay on the iPhone app is 2.7% + 15¢, all Stripe’s, and ohelloo takes nothing. Refund a customer and every fee comes back.

Ready when you are.

Start free and see your setup in minutes, or book a 30-minute call with our team.