How much does ohelloo Work cost for shops and florists?
Nothing to start: the free plan is for you and one helper, with 5% + 25¢ on each payment made online. Get booked is $79 a month for your whole team, month to month, with no setup fee and your first 14 days free. Get regulars ($299) is the same app with us doing more of the work.
Do you take a commission on orders?
No. You pay one monthly price and the card fee on each payment. Every order, new customer or not, is yours.
How do special orders work?
Customers fill in your request page with what they want, when, a budget and up to 3 pictures. It waits in Work as a quote with your usual deposit, and when it’s in, marking it ready texts them.
Does it handle flower deliveries?
Yes. Each delivery keeps the recipient, address and card message, the day’s run is in order, and whoever ordered gets a “delivered” text with the time.
Can customers order online?
Yes, on your free order page, worded for a shop: your products, pickup times and payment upfront, with no food or allergen lines. Make it at ohelloo.com/kitchen and connect it in Settings → Orders, and every paid order shows up in Work on its pickup day, already paid. Add discount codes, tips or pay at pickup, and show your reviews on the page. On a paid plan (Get booked, $79 a month), Work asks for a Google review a couple of days after pickup, by text or email.
Can I limit orders on busy days?
Yes. Set your order days and how many orders a day you take, and an order past it is stopped unless you take it anyway.
What are the card fees?
Tap to Pay on the iPhone app is 2.7% + 15 cents, all Stripe’s, and ohelloo takes nothing. A card paid online is 2.9% + 30 cents (also all Stripe’s), and a bank payment 1%.
Is there a register for the counter?
Yes. The Sell tab is a register on your phone, tablet or computer: scan barcodes, keep stock counts, take a card, cash or a gift card, give refunds or store credit, and close the day with a drawer count and what you made.
Can it run deals and sales?
Yes. Set a deal once, like “3 cards for $15” or 20% off a group on certain days and hours, and the till works it out on each sale, even for staff who can’t give discounts.
Are gift cards and loyalty extra?
No, they’re in the one price. Sell gift cards at the till and take them as payment, and run loyalty by phone number: a stamp a visit or a point a dollar, with a text when a reward is ready. Toast’s plan with loyalty and catering is $578 a month.
What’s in the price?
Everything in the app for your whole team: orders, customers, quotes and invoices, card and bank payments, Tap to Pay, a till for the counter with gift cards and loyalty, the texting inbox, review requests, timesheets and an AI receptionist for the calls you miss (100 a month). No add-ons.
