Your own booking pageA page on ohelloo.com, made for you, where customers book or order and pay. Share the link anywhere.
Customer texts coming soonOn the free plan, texts like “we’re on the way” and appointment reminders come from ohelloo’s number once the phone companies approve it for every kind of business. Bakers’ order texts go today. Paid plans text from your own number now.
A free monthly Google checkupEach month we check how your Google profile and website look and tell you what to fix.
Checks vaccines at bookingPet parents give each pet’s vaccine dates when they book online, and you’re told if one runs out before the visit. Book a pet in Work whose vaccine will have run out by the day, and it stops you unless you book it anyway.
A report card after each groomAfter each groom, the owner gets a text with how it went.
Notes on every petKeep notes, history and preferences for every customer in one list.
For you and one helperThe free plan covers you plus one more person on the app.
5% + 25¢ per online sale. Your customer can cover it. Payment fees
Your own website, yourname.comA one-page website at your own web address, with your hours, services, a call button and a Book or Order button.
AI answers up to 100 missed callsWhen you can’t pick up, an AI voice answers and puts urgent calls through to you. It books the visit for trades, the class for gyms, and the appointment for salons and groomers, with a text to confirm (once your services have their lengths and your team their hours). For bakeries, food and shops it takes the order for your team to confirm.
Your Google profile set up for youThe box that shows when people search for you on Google or Maps: hours, photos, reviews and phone number. We claim it and fill it in.
Your whole team, one priceEveryone on your team uses the app. Paid plans never charge per person.
Charge for no-showsCharge the card on file when someone doesn’t show up or cancels too late.
“Time to book again” textsAutomatic texts that tell customers it’s time to come back, or that ordering is open.
Track hours, send to payrollYour team clocks in and out on their phone, and we make the file your payroll company (like Gusto) needs.
Full website, a page per serviceA website with several pages at your own address, where customers book or order right on the site.
AI answers every call you missAI answers every call you can’t pick up, any time of day or night, using your plan’s AI credits.
Your Google profile kept freshEach month we add new photos and two short updates (a special, a tip, what’s new) to your Google profile. You approve each one.
We ask for and answer reviewsWe write a reply to every review, good or bad, and post it once you approve.
We bring back past clientsWe write and send personal messages to customers who haven’t been back in a while.
We set up your reminder textsTexts that follow up on quotes, remind customers about visits, or nudge regulars to order again. We set them up for you.
1 add-on includedPick from add-ons like more town pages, delivery apps or social posts, included in your plan.
Yes. Switch on the map for a mobile groomer and the day shows every stop on a map, the best order and the drive between them. Tap On my way and the pet parent gets a text with your arrival time. Booking by area of town isn’t automatic yet: you choose which days fit.
Can pet parents add their dog when they book?
Yes. Once we switch on the pet step, they add the dog’s name, breed, size and vaccines as they book, and you can add time for bigger dogs on longer grooms. It all lands on the pet’s profile.
What happens if a dog’s vaccines have run out?
An online booking flags any vaccine that runs out before the visit, and in the app an appointment for a pet whose vaccine has run out won’t save. Either way you know before you pull up.
Can I charge for same-day cancels and no-shows?
Yes, on paid plans. Set a cutoff and a fee, and it’s charged to the card they saved. Clients move or cancel online within your cutoff.
Can I send a pay link after the groom?
Yes. Send a pay link by text, or take the card at the van door with Tap to Pay on your iPhone, tips included.
Can elloo answer the phone while I’m with a dog on the table?
Yes, on paid plans. elloo answers the calls you miss and books the groom straight into your calendar once each service has a length and your team has hours set. Anything else, like moving or cancelling, comes to you as a text to confirm. Urgent calls are put through to you.
Will you move my clients over from MoeGo?
Yes, free. We bring over your pet parents, their pets and your services, and you keep MoeGo until you’re ready.
What does it cost for a grooming business?
You can start free: you and one helper, with 5% + 25¢ on each payment made online. Get booked is $79 a month for your whole team, with no ohelloo fee on payments and your first 14 days free. Adding someone never changes your bill. Tap to Pay is 2.7% + 15¢ on every plan.
Ready when you are.
We set it up with you, add your vans and move your pet parents over from MoeGo. Most groomers are booking on ohelloo within a week.
